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Frequently Asked Questions
How long will it take my order to arrive?
We send your order via 2nd class Royal Mail Delivery - It should be with you within 5 days of dispatch
When will my order be dispatched?
If you place your order before 13:00 - your coffee is roasted and dispatched on the same day.
Are your beans Fair Trade?
We are absolute believers in supporting local communities and always ensure we pay farmers a fair wage. We often pay almost double what fair trade requires and truly believe in investing in the best education programmes and resources in the communities that we work with.
Do you ship internationally?
At the moment we ship to the UK only - but watch this space. We have plans to expand.
Is shipping free
Yes - shipping we offer free UK shipping?
Do you have a returns policy?
Unfortunately we cannot accept returns due to health and safety but please do contact us if there is anything that you are not satisfied with
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